When local law sets the limit
This page explains how we handle legal access, record keeping and account use for Malaysia. When a rule depends on where you are, the rule follows the law that applies to you and is available only where local law permits. If a change in law affects
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access, we may pause or narrow features until the position is clear. Deposits and withdrawals through Touch 'n Go, GrabPay, Boost dan FPX are handled inside the same account record, so payment traces, checks and dispute files can be matched back to you without guesswork. We
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keep the current wording on site so you can compare it with what you accepted, and we may ask for identity checks before any change that affects your legal rights or account access. If your request is tied to a payment, the same file helps us
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check the source, destination and any correction step.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.